01 · Products
Owned software that ships
Condor Outcomes, Snaggo, The Park Wire, Citinet Payments, Jute Harbor — we write the roadmap and answer when it matters.
View products →Westchester County · Somers, NY · Products · Custom · AI · VCIO
Products we own. Custom software we ship. AI that earns its place. VCIO that stays with you. Hands-on only — no outsourcing, no call centers, no ticket theater.
Equal weight. Same standard. The systems and ownership operators actually need.
Condor Outcomes, Snaggo, The Park Wire, Citinet Payments, Jute Harbor — we write the roadmap and answer when it matters.
View products →Purpose-built workflows, ERP, and AI integrations — scoped, shipped, and maintained by the same team.
Discuss a build →Virtual CIO: strategy, infrastructure, security, and vendors — without a six-figure full-time hire. Same humans every time.
Ask about VCIO →
Human factor
We listen on the floor, not through a ticket queue. Discovery with the people who do the work — then software they’ll actually use.
About Citinet →
HIPAA-ready Behavior Scorecard for teams on the floor
Live points, incidents, and census for residential programs, special schools, and youth agencies — so supervisors see the shift as it happens. EHR tools like the Scar Sheet keep clinical detail with the same anonymous-ready body map staff already trust.
Knowledge systems, agent workflows, and product integrations — grounded in your documents and the software you already run.
Assistants wired to policies, runbooks, and client files — with boundaries, not open-web guessing.
Explore AI →Draft, triage, monitor, publish — with a human in the loop and named ownership.
Explore AI →AI features in Condor, Snaggo, The Park Wire, and custom apps — next to the data, not in a side tab.
Explore AI →
VCIO
Strategy, infrastructure, security, and vendors — same humans every time. No ticket queue standing between you and an answer.
Ask about VCIO →Owned products. Same Citinet team.
Reservation alerts — dining today, every bookable venue next.
Details →Free Wire for what changed before rope drop.
Details →NMI partner checkout with Collect.js — same team that builds the systems.
Pay securely →Condor Outcomes · Jute Harbor — coming soon · Clients & press
Citinet Solutions was founded in 2004 as New York City’s second Apple Computer authorized business agent. Two decades later we’re still independent, still hands-on, and still the people who pick up.
Government clearance. HIPAA-ready builds. Hosting on-site, in our data centers, or on AWS. Navy, white, and red — the same mark we’ve carried since the beginning.
Named clients. Real systems. The same team that still picks up.
“Citinet didn’t tell us how to make our needs fit into their solutions; they worked from the ground up to customize a solution that was right for us.”
Noble Varughese
“The Citinet team addressed our biggest concerns first and mapped a plan to get us from Point A to Point B.”
Lisa Bocchino
“Citinet Solutions has a whip-smart approach to technology, but explains everything in plain English.”
Tony Trius
Products, custom development, AI, or VCIO — same team. No ticket theater.