Workflows
Operations software mapped to your people, approvals, and handoffs — so the process lives in the system, not in someone’s head.
Custom development
Purpose-built workflows, ERP, and integrations scoped to how your organization actually works — then maintained by the same team that built them.
Serious operators need systems that match the work — not another generic stack that fights the floor.
Operations software mapped to your people, approvals, and handoffs — so the process lives in the system, not in someone’s head.
Order-to-cash, inventory, job tracking, and reporting shaped around how you actually run — not how a package assumes you should.
Knowledge retrieval, agent workflows, and model integrations wired into the apps we build — scoped to your data and your approvals. See AI capabilities →
Connect the tools you already use. Payments, data feeds, partner systems, and internal apps wired so nothing falls between platforms.
Deploy on-site, in Citinet data centers, or on AWS. HIPAA-ready work, government clearance where required, and infrastructure we stay with.
We scope what matters, ship in deliberate increments, and keep the same humans on the account after go-live. No outsourced help desks. No ticket theater.
Much of our custom work sits on proven application platforms — including Claris FileMaker where it fits — treated as infrastructure, not the brand. Citinet is a Claris Business Alliance member; we use the platform when it is the right tool, not because it is the pitch.
When a product already solves the problem — like Condor Outcomes for behavior tracking — we say so. When it doesn’t, we build. Payments land on Citinet Payments / NMI when card acceptance is part of the job.
Two decades of custom systems for operators who needed software that matched the floor — not a template that fought it.
Publisher ops, consultant portals, campus records, manufacturing and job tracking — Claris FileMaker as durable infrastructure with dashboards, royalties, contracts, and day-to-day workflows. See the French Publishers’ Agency story.
Digital transitions for residential programs and schools — HIPAA-aware records, supervisory visibility, and systems staff actually use on shift. Named work includes Lincoln Hall Boys’ Haven.
Portals and automation after vendor crashes and spreadsheet debt — billable hours, cash flow, and reporting that stay honest. Named work includes Balancing Life’s Issues and Bedrock Credit America.
Next-gen database and job systems for firms that live on the floor — DeRaffele Manufacturing and peers who need order-to-cash and work orders that hold up. Press coverage lives on Clients & press.
Contracts, work orders, owner portals, and flat-fee card rails — the same operating-system DNA that powers marina work in Jute Harbor. Product when it fits; custom when the yard is unique.
Knowledge retrieval and agent workflows wired into the apps we ship — scoped to your data and approvals. Not a bolted-on chatbot. AI capabilities →
VCIO covers strategy, vendors, and infrastructure while we build and maintain the systems underneath.